User Journey d’un inconnu au détour d’un centre commercial

Etape 1: Le rayon Multimedia

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ETAPE 2: L’achat du rideau

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ETAPE 3: L’achat de la boisson

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ETAPE 4: La caisse

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ETAPE 5: Le H&M

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ETAPE 6: L’inconnu

ETAPE 7: La surprise

ETAPE 8: La fuite

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ETAPE 9: La sortie du centre commercial

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Etape 10: Récupération de la voiture

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Photo by Matt Jones on Unsplash